20yrs+ Critical Operations
100% Proximity
15min Response time
24/7 Dedicated Slack channel

Cloud Native operations

You will benefit from your outsourced team of experts in DevOps and Cloud Native technologies for the administration of your systems.
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Cloud Native Specialists

Our managed services for your Cloud Native infrastructure and your DevOps approach: Gitlab, Github, Jenkins, Kubernetes, Rancher, Konvoy, Prometheus, Traefik, HAProxy, Ceph, Kafka, Elasticsearch, PostgreSQL…
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Managed Services Everywhere

The level of delegation you need, and your custom infrastructure appliances and architecture in the environment of your choice: on-premises, Enix private cloud or the main cloud of the market.
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ISO 27001 and HDS managed services

Our managed services are ISO 27001 certified: Zero Trust access, full traceability of actions, yearly audit by an independent body. And HDS certified (French Health Data Hosting) from November 2026.
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Sovereignty, portability and reversibility

On our private cloud or that of our cloud partners such as OVHcloud: your applications and data will be secure and hosted in France and Europe, on open and portable solutions.
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Dedicated Slack channel

The team offload method: our experts are accessible in real-time on your dedicated Slack channel. We stand as your operational team, guaranteeing proximity and responsiveness.
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High Availability

99.99% availability on our infrastructure. Multi-site, load balancing, automated DRP, active-active architectures on Kubernetes: losing a server, or even a site, does not stop production.
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"Enix, your all-risk infrastructure insurance"
Our managed services

We operate the following major types of infrastructures, with different levels of abstraction, allowing you to decide on the level of control you wish to delegate to us or to your teams.

Premium operations

So that you can be fully reassured when we operate your platforms!

Premium Support

We make proximity and customer service our priority. You can find us on your dedicated Slack channel whenever you need!

We offer several support packages for your managed services, during business hours (BH), business hours and weekends (BHW), or 24/7.

Features of Enix premium support during business hours (BH) and 24/7
Business Hours Support24/7 Support
Monday to Friday7 days a week
From 9:30am to 6:30pm (CET)24 hours a day
Phone & Email supportPhone & Email support
Dedicated BH Slack channelDedicated 24/7 Slack channel

Maintenance and Security

We do not compromise with the security of your platform: we will perform regular maintenance and security updates, our infrastructure being protected by advanced systems. Our managed services are ISO 27001 certified, and HDS certified from November 2026, ensuring a high standard of information security management.

Whenever relevant, we will also suggest evolutions of your platform in terms of dimensioning or to adopt new technologies adapted to your needs, while seeking to optimize your costs.

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Premium Monitoring

Our modern real-time monitoring and alerting system will be in charge of monitoring the health of your platform components: Prometheus/Thanos, Grafana, Kibana, AlertManager, Nagios, Observium, Amixr…

We will create custom dashboards adapted to your platform. And for customers whose infrastructure is compatible, a Cloud Native monitoring chain at the application level.

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We run their platform in the cloud or on-premise

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FAQ - Frequently Asked Questions

Cloud managed services means delegating the day-to-day operation of your cloud platform (the “Run”) to a managed services provider: maintenance, security, updates, cost optimization and 24/7 monitoring. At Enix, we go beyond traditional outsourcing: we become your outsourced Ops team, accessible in real-time on your dedicated Slack channel.
These are three levels of delegation depending on how much control you want to keep in-house. With full management, Enix takes charge of and is responsible for the entire operation. With co-management, we operate alongside your internal teams, complementing their skills within predefined areas of responsibility. With expert support, your teams stay in the driver’s seat and we step in on demand or on-call for critical situations requiring highly advanced expertise.
Pricing depends on the technical scope (number of managed environments and technology stacks, business-hours or 24/7 support level) and the delegation level chosen (full management, co-management, expert support). With hosting and management on private cloud (our own infrastructure or our partners’), Enix guarantees fixed and optimized monthly costs. A custom quote is provided after an initial audit of your platform. For public cloud management, we apply FinOps best practices to avoid the usual surprises of usage-based cloud billing.
Enix manages both its own infrastructure and on-premises environments, as well as the main cloud providers: AWS, Google GCP, Microsoft Azure, along with our sovereign partners OVHcloud, Scaleway and Outscale (and occasionally IONOS, Hetzner, Infomaniak…). We adapt to your needs and can also manage hybrid or multi-cloud platforms.
Entrusting your Run to a French managed services provider keeps your data and operations under French and European jurisdiction, shielded from extraterritorial laws such as the US Cloud Act. At Enix, our teams are based in France, our own datacenters are located in the Paris region, and we work with French cloud partners (OVHcloud, Scaleway, Outscale). You also benefit from real proximity: same time zone, same language, and senior engineers you can reach directly on your dedicated Slack channel.
Yes, our managed services are ISO 27001 certified, the reference standard for information security management. This covers, in particular, access management (Zero Trust, 2FA, full traceability), regular maintenance and security updates, and continuous monitoring of your platform. Our managed services will also be HDS certified (French Health Data Hosting) from November 2026.

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Great collaborations on our different areas of expertise!

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Contact us

Let's talk about your infrastructure, DevOps and Cloud Native projects.

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